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Support · CS-APC-2

CS-APC-2 Support

Documented error codes, support tips, and software/drivers for the CS-APC-2.

CS-APC-2 Support & Tips

Description
›  Solvent selection considerations for ASTM D7647
›  Configuring and Trouble-shooting the Baumer Level Sensor
›  Understanding Cup Calibration for the CS-APC Instruments

CS-APC-2 Errors

Error / IssueDescriptionProbable Cause
13 Syringe parameter out-of-range Incorrect software setting
20 X-axis movement fault Dirt and lubrication
35 Missing encoder Opto-detector board failure
45 Syringe overload Multiple causes, flow restriction, tight syringe plunger, opto sensor failure, etc.
ZERO_CNT Very low or zero 4µm counts Insufficiently clean instrument solvent/diluent
COM_PORT Instrument software error "Cannot perform operation on a closed port". instrument cannot communicate with the Baumer level sensor and/or the Gilson Liquid Handler (XYZ table).

CS-APC-2 Software & Drivers

FileDateDescription
USB_Drivers_PKG_v2-12-26-(Win-10).zip 2017-11-20 USB Drivers for SmartWorx USB to Serial Hub for Windows 8 and 10.
USB_Drivers_PKG_v2-08-28.zip 2017-11-20 USB Drivers for SmartWorx USB Hub to Serial for Windows 7 and older.
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